Privacy Policy for AvenaCloud - General Informations

Last updated: February 01, 2024

We respect our client's privacy. We will store all the information we collect with utmost security and confidentiality.

The information you provide will not be made available for sale, reuse, rent, loan, distribution or otherwise to anyone. We'll make sure your information is protected and never used in a way that you don't agree to.

We may use your information to keep in touch with you and to inform you of developments relating to our business and it is your sole responsibility to provide correct information so that we can contact you for news, alerts or invoices about your services and other communications. We will not release any information to foreign authorities or agencies.

Information we collect

We are only collecting and processing your personal information where it is lawful for us to do so. Lawful bases include your consent (where you have given it) and our legitimate interests in operating, managing and optimizing our company, maintaining our relationship with you and protecting the Site, provided such processing does not infringe you rights and freedoms. Please refer to if you have any questions about the legal basis for our collection and use of your personal data.

Information that we collect are listed below but not limited to:

  • Client's Name, Last name, Phone Number and Email Address.
  • Client's Physical Address, Payment and Billing Information.
  • Client's IP Address, Browser Type, etc.
How we use our client's information
  • To customize web experience or the content received by email.
  • To analyze internal data, such as trends and assessment of the effectiveness of earlier and current campaigns, to improve existing web tools and to develop future digital strategies.
  • Responding to Law Enforcement Requests.
  • To protect the security or confidentiality of our records.
  • To provide you with updates and other information relating to the website as well as for marketing or promotional purposes, contacting directly or through a partner such as customer service.
  • Sending Emails and Preventing Fraud.
Customer Rights and Obligations
  • The customer is committed to provide legal and Up-to-date Information to the company as well as using the purchased service in a right manner.
  • The customer has the right to use the services provided by AvenaCloud, and has the right to receive technical support, consulting and other services from AvenaCloud team when accepting the services provided by our company.
  • The customer guarantees that he or she will not use the service to damage or disturb this website and the websites of other customers of AvenaCloud.
  • The customer should respect the intellectual property rights and other legal rights of AvenaCloud and other third parties, and guarantee that in the event of violations of the above rights, he or she will try the best to protect AvenaCloud and its employees, partners, etc. The AvenaCloud team reserves the right to terminate the service and not refund any money when you infringe the legal rights of AvenaCloud.
  • The customer shall be responsible for all the consequences caused by the wrong contact information provided to and the poor security and stability of the email addresses used to receive AvenaCloud's emails, including but not limited to the consequences and losses caused by customer’s failure to receive relevant notices from AvenaCloud in time.
Cookies Policy

These cookies are used to store information about the user's preferences, and web pages which he or she has visited. This information will be applied to customize the content of our web pages according to visitors' web browser type and other data, with a view to optimizing user experience. For more information you can check our Cookies Policy Page.